Terms & Conditions

01 Acceptance of these Terms

These Terms & Conditions ("Terms") govern your use of smilorllc.com (the "Site"), operated by Smilor Consulting LLC, a Texas limited liability company ("Smilor Consulting," "we," "us," or "our"). By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

If you use the Site on behalf of a company, you represent that you are authorized to accept these Terms for that company.

02 Informational content only — not engineering advice

The Site, including Insights articles, case examples, process descriptions and downloadable materials, is provided for general informational purposes only. It is not professional engineering advice, a design specification, or a recommendation for any particular facility, equipment, coating, chemistry or process.

Paint and powder coating systems involve fire, explosion, chemical exposure, environmental and worker-safety hazards. Every facility is different. Do not rely on Site content to design, modify, operate or troubleshoot a finishing system.

Always consult qualified professionals, follow equipment manufacturer and coating supplier instructions, and comply with applicable codes and standards (including NFPA 33, OSHA, EPA and local requirements, or their Mexican equivalents).

03 No consulting relationship

Using the Site, submitting an inquiry form, booking or attending an introductory consultation, or exchanging emails does not create a consulting, client or fiduciary relationship.

A consulting engagement begins only when both parties sign a written agreement (such as a master services agreement, statement of work or purchase order). That written agreement, not these Terms, governs the services, fees, deliverables, confidentiality and liability for the engagement.

Any information you share before a signed NDA is in place should be limited to what is needed to describe your project at a general level. We will treat it with reasonable care, but no confidentiality obligation arises until an NDA or engagement agreement is signed.

04 Results and testimonials

Case examples, metrics and testimonials on the Site describe past results achieved under specific circumstances. Testimonials have been anonymized to protect client confidentiality. Past results do not guarantee similar outcomes, and your results will depend on your facility, equipment, people, materials and many other factors.

References to former employers or OEMs (for example, Tesla, John Deere or Harley-Davidson) describe the professional background of our principal. They do not imply endorsement, sponsorship or affiliation by those companies. All trademarks belong to their respective owners.

05 Intellectual property

The Site and its content, including text, articles, graphics, photographs, video, logos, the Smilor Consulting name and brand, and the design and arrangement of the Site, are owned by or licensed to Smilor Consulting LLC and are protected by U.S., Mexican and international copyright and trademark laws.

You may view, download and print Site content for your own internal, non-commercial reference, and share links to our pages and articles.

You may not, without our written permission:

• Copy, republish, sell, or distribute Site content, in whole or substantial part
• Remove copyright or other proprietary notices
• Use our name, logo or branding in a way that suggests endorsement or affiliation
• Use Site content to train artificial-intelligence or machine-learning models, or scrape the Site by automated means

Short quotations with attribution and a link to the source are welcome.

06 Acceptable use

You agree not to:

• Use the Site for any unlawful, fraudulent or harmful purpose
• Submit false information, spam, or content that is defamatory, obscene or infringes others' rights
• Upload or transmit viruses, malware or other harmful code
• Attempt to gain unauthorized access to the Site, its hosting systems or any account
• Interfere with the Site's operation, including through excessive automated requests
• Impersonate any person or company

We may restrict or block access to anyone who violates these Terms.

07 Your submissions

When you send us information through the Site, you confirm that you have the right to share it and that it is accurate. You grant us permission to use it to respond to you and evaluate your project, as described in our Privacy Policy.

Unsolicited ideas or suggestions about our services may be used by us without obligation to you.

08 Third-party links and services

The Site may link to or use third-party websites and services, including LinkedIn, our website hosting platform and scheduling tools. We do not control them and are not responsible for their content, availability or practices. Your use of them is governed by their own terms.

09 Disclaimer of warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

We try to keep the Site accurate and current, but industry standards, regulations and technologies change, and we do not warrant that content is complete, current or error-free, or that the Site will be uninterrupted or free of harmful components.

10 Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SMILOR CONSULTING LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, PRODUCTION, REVENUE, DATA OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF, OR RELIANCE ON, THE SITE OR ITS CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).

This section applies to use of the Site only. Liability for consulting services is governed exclusively by the signed engagement agreement.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11 Indemnification

You agree to defend, indemnify and hold harmless Smilor Consulting LLC and its members, officers, employees and agents from any claims, damages, losses and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Site, or your violation of any law or third-party right.

12 Governing law and disputes

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules. Any dispute arising from or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Travis County or Bastrop County, Texas, and you consent to their jurisdiction.

Before filing any claim, you agree to first contact us and try in good faith to resolve the dispute informally for at least 30 days.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

13 Changes to the Site and these Terms

We may change, suspend or discontinue any part of the Site at any time. We may update these Terms by posting a revised version with a new effective date. Your continued use of the Site after changes are posted means you accept the revised Terms.

14 General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Site. They do not replace any signed engagement agreement.
• Severability. If any provision is found unenforceable, the rest remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms; we may assign them in connection with a reorganization or sale of our business.
• Language. These Terms are written in English. If we provide a translation, the English version controls to the extent permitted by law.

15 Contact us